实用电话英语

平实生活

我们先来看一段对话，最普通的电话场景是这样的：

8 K7 x# z2 p" m9 _( uOperator: Hello, Frank and Brothers, How can I help you?
% w4 R, \& C( w9 t6 @& V# K
; _) x. U- [, G! OPeter: This is Peter Jackson. Can I have extension 3421?
: h0 \: j" ?7 u1 ~7 u$ H2 ]/ g
6 G/ W1 g- x: H. @+ }接线员：你好，Frank and Brothers公司，有什么能为您服务的？

皮特：我是皮特·杰克森，能帮我接分机3421吗？
0 z" T9 M! d! g
) ^0 ]4 h- }' Q. hOperator: Certainly, hold on a minute, I'll put you through...

6 T# @: A6 W) F. pFrank: Bob Peterson's office, Frank speaking.

接线员：当然可以，请稍等，我帮您接通……

3 V4 h* Q) j3 O弗兰克：鲍勃·皮特森办公室，我是弗兰克。

Peter: This is Peter Jackson calling, is Bob in?
- D8 l8 g, E4 c( _- m
Frank: I'm afraid he's out at the moment. Can I take a message?

皮特：我是皮特·杰克森，请问鲍勃在吗？
! {7 `# v: X7 P9 A* r
弗兰克：他这会出去了，有什么消息我可以转达吗？

Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

5 T# W) S8 B' _5 T) k) }Frank: Could you repeat the number please?
- d) s! y7 |3 H% b
7 H7 ~6 g X Z7 b M5 k- ~皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。

/ l+ U% X' {# S5 q弗兰克：您能重复一遍号码吗？

?6 `# z. Z: m( K+ UPeter: Yes, that's ****, and this is Peter Jackson.

Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
' v' G3 s' \; k; `: B8 p
) I' ~7 ?/ f% x, L0 C4 z皮特：好的，号码是****，我是皮特·杰克森。

弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。
5 ~+ L/ n" s' Q2 P6 s- M0 h/ }' N
Peter: Thanks, bye.
* N \$ ]. {2 T( z; d( n, f
/ W- {9 Q2 \3 s, x9 `2 U6 xFrank: Bye.

. V, |1 A7 b8 j3 Q' H皮特：谢谢你，再见。
q4 L4 F: J I! i* M8 E
弗兰克：再见。
% {- v+ u) j, N/ y% i& \
相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。

0 `9 K! k5 E$ m/ jIntroducing yourself 自我介绍
9 t/ S: C( X3 ]' F+ E1 ~( |
This is Ken.

Ken speaking

Asking who is on the telephone 询问另一方
0 [7 c0 o* R: N( q1 M; g8 |
Excuse me, who is this?

! S) Z% g2 _3 CCan I ask who is calling, please?

Asking for Someone 请某人接电话
/ U9 r% r/ ~7 q/ Y# Q" F
8 |1 [$ D+ A% z0 [, }) c4 k" TCan I have extension 321? (extensions are internal numbers at a company)

2 p1 B( O8 |' G+ T! a3 {Could I speak to...? (Can I - more informal / May I - more formal)

; g0 {7 R7 [; G9 u+ L9 m: G7 Y# t) XIs Jack in? (informal idiom meaning: Is Jack in the office?

8 Y- Y6 S. p% l& ]6 [Connecting Someone 连线

# g" e- `+ N- }+ @, R& s$ x+ E$ SI'll put you through (put through - phrasal verb meaning 'connect')
4 {0 I/ t4 Y; a y7 q, x
+ Q4 l: ^ m. @, lCan you hold the line? Can you hold on a moment?
: ^ g# N) W0 F7 A
# ^4 }. U( y1 c8 GHow to reply when someone is not available

5 T3 V7 M E: l- s6 W3 A8 Y5 aI'm afraid ... is not available at the moment

# N6 y, q8 L e- V5 N! cThe line is busy... (when the extension requested is being used)
' N* Y# q @0 D" S/ P% {! x
Mr Jackson isn't in... Mr Jackson is out at the moment...

, t, H: F" y4 c# e0 eTaking a Message

/ k' d/ t* K( l0 MCould (Can, May) I take a message?
2 Y# x7 j+ r: O, Y! U
6 p6 `: c% f0 SCould (Can, May) I tell him who is calling?

Would you like to leave a message?
6 [: J& N" w8 c5 ~, v
9 z) i2 ?2 ~( k# c- m4 F

蓝色月饼

很实用，楼主可否分享下资源