实用电话英语

平实生活

我们先来看一段对话，最普通的电话场景是这样的：
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9 i7 C5 ] V: Z! q XOperator: Hello, Frank and Brothers, How can I help you?

Peter: This is Peter Jackson. Can I have extension 3421?
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( H, V& i! _! N, u接线员：你好，Frank and Brothers公司，有什么能为您服务的？
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: Q" U g0 j$ m皮特：我是皮特·杰克森，能帮我接分机3421吗？

Operator: Certainly, hold on a minute, I'll put you through...
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Frank: Bob Peterson's office, Frank speaking.
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' Q7 o; Y6 F, I( z( C8 I接线员：当然可以，请稍等，我帮您接通……

弗兰克：鲍勃·皮特森办公室，我是弗兰克。

Peter: This is Peter Jackson calling, is Bob in?
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0 V7 i6 L% i: s/ q& nFrank: I'm afraid he's out at the moment. Can I take a message?
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* B4 I5 v4 E8 D1 U6 S: ^皮特：我是皮特·杰克森，请问鲍勃在吗？

! o$ H+ M$ i( P0 \. l4 S弗兰克：他这会出去了，有什么消息我可以转达吗？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

3 I1 f+ h2 H3 k, ~% g! ^) sFrank: Could you repeat the number please?

9 r9 M4 w4 w2 G; w u皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。

弗兰克：您能重复一遍号码吗？
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+ _" F }" Q( i8 xPeter: Yes, that's ****, and this is Peter Jackson.
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6 M q# O( c- g0 sFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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皮特：好的，号码是****，我是皮特·杰克森。
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弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。
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% i1 G6 }. ~& x8 `! _/ ^9 p% _Peter: Thanks, bye.
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( O1 Q, }5 X; nFrank: Bye.
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/ C3 b9 x9 O/ d* H2 {/ o* T6 E- ~皮特：谢谢你，再见。
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1 q O5 x% v8 Q; d* r5 G# `0 j3 f弗兰克：再见。

. n* r! c$ l8 N& X% t& o相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。

2 [- n, c0 i J6 o/ k9 H2 QIntroducing yourself 自我介绍
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This is Ken.
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; k( S: I* s; d$ {1 h0 R, H" SKen speaking

5 K. Q, G" \% i, i! {3 B* NAsking who is on the telephone 询问另一方
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Excuse me, who is this?
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Can I ask who is calling, please?
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Asking for Someone 请某人接电话

( C; E; _8 c6 ~# uCan I have extension 321? (extensions are internal numbers at a company)
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% L/ }3 N8 Z w4 }- mCould I speak to...? (Can I - more informal / May I - more formal)

1 Q8 Y( d' u* Z* ]! `Is Jack in? (informal idiom meaning: Is Jack in the office?

9 }1 E+ U( q2 b1 uConnecting Someone 连线

1 j# n9 S4 F `7 SI'll put you through (put through - phrasal verb meaning 'connect')

Can you hold the line? Can you hold on a moment?

1 [4 _& n- }) D: q# o( E" s0 v% T nHow to reply when someone is not available
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I'm afraid ... is not available at the moment

- N' G9 D' [" F$ y7 a0 E2 EThe line is busy... (when the extension requested is being used)
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Mr Jackson isn't in... Mr Jackson is out at the moment...

' f5 A4 t+ u" V ?+ r" q% S( {$ [Taking a Message

Could (Can, May) I take a message?
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Could (Can, May) I tell him who is calling?

, Z4 T. L* a% K! N% z* fWould you like to leave a message?
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