实用电话英语

平实生活

我们先来看一段对话，最普通的电话场景是这样的：
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Operator: Hello, Frank and Brothers, How can I help you?

. |8 ^" V) R' E& H# c' W1 y* EPeter: This is Peter Jackson. Can I have extension 3421?
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  V8 V- s( N: }5 @0 d. G接线员：你好，Frank and Brothers公司，有什么能为您服务的？

皮特：我是皮特·杰克森，能帮我接分机3421吗？

Operator: Certainly, hold on a minute, I'll put you through...

Frank: Bob Peterson's office, Frank speaking.
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5 o9 Q' _; z4 j. T接线员：当然可以，请稍等，我帮您接通……
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弗兰克：鲍勃·皮特森办公室，我是弗兰克。
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Peter: This is Peter Jackson calling, is Bob in?

Frank: I'm afraid he's out at the moment. Can I take a message?
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皮特：我是皮特·杰克森，请问鲍勃在吗？

) a1 L0 O/ H" x0 h弗兰克：他这会出去了，有什么消息我可以转达吗？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

Frank: Could you repeat the number please?
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6 p) ]# }3 [9 X6 j8 E皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。
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* z7 L5 @* P, t9 H. s. ^( ?弗兰克：您能重复一遍号码吗？

Peter: Yes, that's ****, and this is Peter Jackson.
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Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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) t+ N& ~& M! j6 i8 D- v皮特：好的，号码是****，我是皮特·杰克森。

- z2 J2 A- |: e$ d6 M% j; o弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。
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Peter: Thanks, bye.
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, E$ Q% t( s- q, E" ^( a& gFrank: Bye.

$ d  l. k9 t, M; g0 S, O皮特：谢谢你，再见。

7 S7 J9 w2 A- F3 I弗兰克：再见。
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相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。
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& H2 {' ^+ |+ `- R5 R  I/ U1 a4 NIntroducing yourself 自我介绍
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This is Ken.

Ken speaking

# _4 t1 z' m; K* ~Asking who is on the telephone 询问另一方
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Excuse me, who is this?

Can I ask who is calling, please?

Asking for Someone 请某人接电话
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Can I have extension 321? (extensions are internal numbers at a company)

1 r2 H- Y: o4 h# VCould I speak to...? (Can I - more informal / May I - more formal)
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Is Jack in? (informal idiom meaning: Is Jack in the office?
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Connecting Someone 连线
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I'll put you through (put through - phrasal verb meaning 'connect')

Can you hold the line? Can you hold on a moment?

How to reply when someone is not available
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) c- Q! L7 r& ~- Z. t) _  KI'm afraid ... is not available at the moment

( u7 M0 r9 }' h+ `/ u. D5 IThe line is busy... (when the extension requested is being used)
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# n. ~( p8 z3 o  `! _* [9 a1 y: b) nMr Jackson isn't in... Mr Jackson is out at the moment...
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0 I1 K8 n$ q  q; v2 R: j2 l3 `  vTaking a Message
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& a) c2 R4 v' ]5 YCould (Can, May) I take a message?
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, f" M3 P+ U/ b3 _Could (Can, May) I tell him who is calling?

' G7 I/ Y$ q& o* M* e4 b" LWould you like to leave a message?

蓝色月饼

很实用，楼主可否分享下资源