实用电话英语

平实生活

我们先来看一段对话，最普通的电话场景是这样的：
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Operator: Hello, Frank and Brothers, How can I help you?

Peter: This is Peter Jackson. Can I have extension 3421?

# m6 A4 y5 h" H* O2 l: l% [8 V接线员：你好，Frank and Brothers公司，有什么能为您服务的？

) I2 n& B! Y. V2 m$ S+ Y" q皮特：我是皮特·杰克森，能帮我接分机3421吗？

6 J7 C( e% l+ zOperator: Certainly, hold on a minute, I'll put you through...

2 O% j. A; M. |, k* kFrank: Bob Peterson's office, Frank speaking.

: C4 q+ A. _) Y0 m" a$ C9 ~, m接线员：当然可以，请稍等，我帮您接通……

2 |7 o4 W/ u& `$ r弗兰克：鲍勃·皮特森办公室，我是弗兰克。

, o$ S* U8 O4 T& i. ~Peter: This is Peter Jackson calling, is Bob in?
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& }3 F0 ^! c$ I; O9 m$ Z8 AFrank: I'm afraid he's out at the moment. Can I take a message?

/ `* c% b6 O5 y' S4 s) a皮特：我是皮特·杰克森，请问鲍勃在吗？

: p5 A3 p' ^- K' `! m7 ]弗兰克：他这会出去了，有什么消息我可以转达吗？
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

* s8 I% k" `. f7 x" J9 i$ cFrank: Could you repeat the number please?

皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。
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; B% p# @4 C0 k弗兰克：您能重复一遍号码吗？

Peter: Yes, that's ****, and this is Peter Jackson.
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" F, u; A  ~! @Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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皮特：好的，号码是****，我是皮特·杰克森。

弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。

* _7 Y7 J+ t( h4 R, BPeter: Thanks, bye.
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Frank: Bye.

7 K8 z) |6 m6 \. t' F7 f8 ?) T3 j皮特：谢谢你，再见。
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弗兰克：再见。
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相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。

Introducing yourself 自我介绍
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This is Ken.

Ken speaking

Asking who is on the telephone 询问另一方
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Excuse me, who is this?
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% L% h* b. E8 c) hCan I ask who is calling, please?

2 e3 B+ c+ o5 _' U* b" c+ J0 {Asking for Someone 请某人接电话
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Can I have extension 321? (extensions are internal numbers at a company)

Could I speak to...? (Can I - more informal / May I - more formal)

Is Jack in? (informal idiom meaning: Is Jack in the office?

Connecting Someone 连线

$ a1 K6 p4 G: a; tI'll put you through (put through - phrasal verb meaning 'connect')

: o0 p  i; N7 m- h0 O0 @5 Z4 L3 pCan you hold the line? Can you hold on a moment?
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1 A; i; v7 T/ m" d' C1 RHow to reply when someone is not available
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8 I2 N2 u0 R3 G$ B* o  rI'm afraid ... is not available at the moment

The line is busy... (when the extension requested is being used)

Mr Jackson isn't in... Mr Jackson is out at the moment...
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0 a9 g' U( B, m; s) {Taking a Message
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4 p! r5 q8 F$ V0 l: {6 hCould (Can, May) I take a message?
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9 |3 @2 U- W$ P/ X/ x* bCould (Can, May) I tell him who is calling?
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Would you like to leave a message?
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蓝色月饼

很实用，楼主可否分享下资源