实用电话英语

平实生活

我们先来看一段对话，最普通的电话场景是这样的：
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Operator: Hello, Frank and Brothers, How can I help you?
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Peter: This is Peter Jackson. Can I have extension 3421?
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接线员：你好，Frank and Brothers公司，有什么能为您服务的？

皮特：我是皮特·杰克森，能帮我接分机3421吗？

Operator: Certainly, hold on a minute, I'll put you through...

Frank: Bob Peterson's office, Frank speaking.
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接线员：当然可以，请稍等，我帮您接通……

% s9 y- @1 ^( p0 L弗兰克：鲍勃·皮特森办公室，我是弗兰克。

) t9 K) y6 |6 k+ j/ n4 uPeter: This is Peter Jackson calling, is Bob in?
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Frank: I'm afraid he's out at the moment. Can I take a message?

1 H2 l, T9 T1 ^8 V7 x8 w* _皮特：我是皮特·杰克森，请问鲍勃在吗？

5 ]' v: w5 U: z# G) p* T1 d' l2 d弗兰克：他这会出去了，有什么消息我可以转达吗？

Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.

% Y( L7 i) J3 f" S6 a* hFrank: Could you repeat the number please?
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皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。

1 |/ Q. ~5 n! N弗兰克：您能重复一遍号码吗？
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8 f% a) v2 b5 ]" l4 d$ ePeter: Yes, that's ****, and this is Peter Jackson.

Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
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皮特：好的，号码是****，我是皮特·杰克森。
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: s; s8 q4 r! ^; Z2 A" B2 f" v3 r7 U; S弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。
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% z$ \% y: V- X! zPeter: Thanks, bye.

6 k9 V  r* Z* L, r* I; i. V2 Q/ w. _+ LFrank: Bye.

( F, R& V1 }; q皮特：谢谢你，再见。
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8 ?$ }* {2 G/ O弗兰克：再见。
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6 d7 k2 W) G. W2 O5 Y7 {/ W相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。

Introducing yourself 自我介绍
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/ N1 y6 ]7 o4 x" ~# R) r% ~This is Ken.
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+ l. ?0 C# n4 H; Z; L# D, yKen speaking
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Asking who is on the telephone 询问另一方

Excuse me, who is this?
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! L# ~) \/ h' C, M+ P. A+ qCan I ask who is calling, please?

/ p( @5 h2 _4 F: d1 z% XAsking for Someone 请某人接电话

1 R: \, p9 C( C' g; nCan I have extension 321? (extensions are internal numbers at a company)

Could I speak to...? (Can I - more informal / May I - more formal)
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Is Jack in? (informal idiom meaning: Is Jack in the office?

$ [: D9 r. O; V- ]3 yConnecting Someone 连线

) ^/ `9 v. ~( O7 r5 bI'll put you through (put through - phrasal verb meaning 'connect')
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" N) w! F% j  U( k4 i/ n0 I: xCan you hold the line? Can you hold on a moment?
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How to reply when someone is not available

I'm afraid ... is not available at the moment

9 Y- L4 l) I! r' P( TThe line is busy... (when the extension requested is being used)
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$ _$ W: t8 n) r( z+ ^. B0 c2 h! EMr Jackson isn't in... Mr Jackson is out at the moment...

Taking a Message

Could (Can, May) I take a message?

. V2 A& n9 p$ vCould (Can, May) I tell him who is calling?
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Would you like to leave a message?
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蓝色月饼

很实用，楼主可否分享下资源