标题: 实用电话英语 [打印本页] 作者: 平实生活 时间: 2015-12-16 23:21 标题: 实用电话英语 我们先来看一段对话，最普通的电话场景是这样的： . L# i: b) e5 A, X3 q; \2 s/ A2 C0 f ]) |. B6 u" M$ B
Operator: Hello, Frank and Brothers, How can I help you? & @+ \! y/ n( ^8 F 4 U; G3 l; @/ B2 [. \/ s4 \* i! G1 r6 YPeter: This is Peter Jackson. Can I have extension 3421?7 i, A6 v5 l6 m' ?1 I) k- S
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接线员：你好，Frank and Brothers公司，有什么能为您服务的？, N/ ]% m J+ t6 k# f
4 h8 `/ o5 N9 p: F1 ?8 U _皮特：我是皮特·杰克森，能帮我接分机3421吗？ 2 f7 B* l! i5 }) [; F h2 I Q ! E% H/ Q- A% c" c" S: V8 v* R+ IOperator: Certainly, hold on a minute, I'll put you through... & h$ X. t. _' ^9 p+ {- Z; R% v* g9 W ) k7 H. D( z- p! VFrank: Bob Peterson's office, Frank speaking." `4 Q: z/ {, \* K* M* O! T
& m& H6 Y$ b- j/ l4 D% }9 X接线员：当然可以，请稍等，我帮您接通…… ) \5 n8 G; M( V; p2 H/ f/ F( j! Y+ H4 T
弗兰克：鲍勃·皮特森办公室，我是弗兰克。 3 ]% g( G7 L" Y b1 o2 r( |2 J3 y9 g+ d
Peter: This is Peter Jackson calling, is Bob in?, G2 @" V# U. L/ i3 H
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Frank: I'm afraid he's out at the moment. Can I take a message?/ C* G- g& V- g
" P1 Z+ X( T: `% G" E& b皮特：我是皮特·杰克森，请问鲍勃在吗？ d+ v1 D! m6 P0 ]
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弗兰克：他这会出去了，有什么消息我可以转达吗？9 y( M; A5 z# Y. L: w! Y
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Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent. 3 }8 \, U+ p7 O& @ e ! W0 x% O5 Y( ?; ^Frank: Could you repeat the number please?7 M4 P# ]" y2 G# v3 c
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皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。* Y. K/ R) h/ t* c8 b1 d* J) R
& Y/ z# P1 ]4 w# s; w9 nPeter: Yes, that's ****, and this is Peter Jackson. * y i) m% W! i6 \, {9 r ; k/ Y- w7 o; k( H- x# zFrank: Thank you Mr Jackson, I'll make sure Bob gets this asap. : f! W+ N; ` G 7 x* r4 h4 |" m/ B8 ]9 V) z皮特：好的，号码是****，我是皮特·杰克森。, B) P7 M. V1 S7 I0 ]+ |4 D
% }4 J: n& u" B6 P% y) `弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。; S- q, |+ j5 D
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Peter: Thanks, bye.1 Q0 u' V% f, D' [- H
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Frank: Bye.. B) l+ `4 ]& @% ]; d: n2 C
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皮特：谢谢你，再见。! V7 T! s* v6 K% w4 i* T2 V& Q
3 `) T! K) h% x/ @弗兰克：再见。 5 n& D/ Y4 o7 R+ Y( S" v6 c, Y0 H; x: q; M f3 _& l
相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。 4 b' z- D: h# h8 E9 h: ?! T6 j$ {' P : q' `# ^ X% r1 p MIntroducing yourself 自我介绍 / o! i3 v5 {! R# I, Z6 n" x1 v3 K6 p
This is Ken. e6 Q; e2 D& m) p
6 d) H% G5 m: I+ J5 N8 S2 FKen speaking - {# n2 R5 ?! l( V% H4 X" g, g9 S; `/ a" U" j1 A1 c% v& G% M
Asking who is on the telephone 询问另一方 + s8 }9 s* V; B8 M g0 M & \/ o% F% U( GExcuse me, who is this?% d; f! f- b( o1 l, M# _
/ N6 n- v* c }" ^- |+ U' K! GCan I ask who is calling, please? + ^1 p5 P$ C3 l( F1 c' j& L% s6 x9 j# J( b7 ^
Asking for Someone 请某人接电话 + T9 f2 c" f) ~1 {* G$ c! ~# H : U, S8 s5 H" Z' ECan I have extension 321? (extensions are internal numbers at a company) / l' ]0 _8 K m% ~$ B, a q' M( t, D7 J! q+ T! j `. J1 F# `Could I speak to...? (Can I - more informal / May I - more formal) ) |+ F4 M' n$ G0 `$ L( S$ x$ f3 _! g3 P) h* v5 C
Is Jack in? (informal idiom meaning: Is Jack in the office?* e/ k' K" N7 w
, M2 n/ l o, M( \" \9 sI'll put you through (put through - phrasal verb meaning 'connect'), r* `8 x% _5 @; Q, Z% z2 B( Q: v# t
0 x, Q# [/ b* D# m. }# U1 CCan you hold the line? Can you hold on a moment? 9 e) _% X, ^* @( f8 ^ V) w' }' N3 O) W* d4 S( N3 d* u+ S7 A# E
How to reply when someone is not available : @) |7 K$ V0 \0 c Q9 |% S0 w0 \! `4 p$ f; o4 w( c4 i
I'm afraid ... is not available at the moment . A9 N1 g p6 I! C9 r , V( Q0 e3 U" q, z# @; ?, lThe line is busy... (when the extension requested is being used) + @& I, P, U. F) i' Q' _# r* }9 Q1 ?' I3 W3 y1 ]$ j/ s
Mr Jackson isn't in... Mr Jackson is out at the moment.../ l5 C" V- P; J9 v b
. j3 ?& s# G/ z8 _, Y8 [) BTaking a Message# b' o n" S, g+ I! x( K
7 k/ a3 D, v4 Q% QCould (Can, May) I take a message? 5 R! ~8 H& R- R6 C9 | * W( n0 ?+ \- R9 `) T6 e& r; ?# \Could (Can, May) I tell him who is calling?8 e- b r; a5 t* ~# y: A
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Would you like to leave a message?- S4 R9 q/ V# o
5 D( ^- V) w W1 D2 i/ N/ J& B 作者: 蓝色月饼 时间: 2015-12-17 09:56
很实用，楼主可否分享下资源